Privacy Policy

How Calibr collects, uses and protects personal information.

Privacy content pending approval

Retention periods and legal bases must be confirmed.

Last updated: To be confirmed

Information we collect

Account details, order data, uploaded images and support messages.

Your account details, addresses, orders, the photos you upload for search and requests, and technical logs.
Essential cookies keep you signed in, remember your cart and store your cookie choice. With your consent, Microsoft Clarity sets analytics cookies that show us how visitors use the site, through click maps and session recordings in which personal details are hidden. Clarity never runs on your account, sign-in or admin pages. You can withdraw consent any time under Cookie settings in the footer.

To provide catalogue, checkout, sourcing and support services.

To run your account, fulfil orders, answer requests and keep the service secure.

Payment, hosting, analytics and communication providers.

Stripe for payments, our carrier for delivery, our hosting providers and, if you accept analytics cookies, Microsoft (Clarity) for site analytics. We never sell your data.

How long different categories of information may be retained.

Account data while your account is open; order records for 10 years, as Swiss law requires.

Access, correction, deletion and other applicable rights.

You can ask to see, correct or delete your data under the Swiss Federal Act on Data Protection and, where it applies, the GDPR.

How to submit a privacy-related request.

[Company legal name], [address]. Questions: [privacy email].
You can download or delete your data yourself under My account › Privacy & account data, or write to us.